This Privacy Policy explains how TK Assurance (Terry Kleef, Licensed Health Insurance Agent, Orlando, Florida) ("we", "us") collects, uses and protects your information when you visit this website, request a quote, call us, or text with us.
Information we collect
Information you give us, such as your name, phone number, email address, ZIP code, who needs coverage, household size and estimated income, and details you choose to share so we can help you compare health insurance options. We also keep records of our calls, texts and emails with you.
Basic visit-source information
To understand which of our outreach is working, our website keeps a small amount of basic information about how you found us: the campaign tags on the link you clicked (for example "utm" tags or a referral code someone shared with you), the name of the website that sent you (the domain only, never the full address), the first page you visited and when, and whether you are on a phone, tablet or computer. This is saved only in your own browser (not a cookie) and reaches us only if you submit the quote form, where it is sent along with your request. We do not use third-party advertising trackers, and we never sell this information. You can erase it at any time by clearing this site's data in your browser.
To keep out spam, the quote form also checks how long it took to fill out and includes a hidden field that people never see. Those checks are used only to filter automated submissions.
How we use your information
- To contact you about your quote request, health insurance options and enrollment
- To send appointment reminders, renewal reminders and answers to your questions
- To help you enroll in and keep coverage, and to provide customer service
- To comply with legal and regulatory requirements
Text messaging (SMS) privacy
We do not sell, rent, or share your mobile phone number, text messaging opt-in data or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our text messages (such as our messaging platform and phone carriers), and only to provide that service. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply. See our SMS Terms.
When we share information
When you ask us to help you enroll, we share the information needed for that application with the insurance carrier or Marketplace you choose. We may share information with service providers who help us run our business (for example, phone, texting, email and scheduling tools), who may only use it to provide services to us, and when required by law. We never sell your personal information.
How we protect your information
We use reasonable administrative and technical safeguards to protect your information. We will never ask for your Social Security number, bank information or health details by text message or email.
Your choices
You may ask us to update or delete your information, or to stop contacting you, at any time by emailing terry@tkassurance.com or calling (321) 204-6313.
Contact us
TK Assurance · Terry Kleef, Licensed Health Insurance Agent · Orlando, FL
(321) 204-6313 · terry@tkassurance.com